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The Grand Puteri Hotel Kuala Terengganu, Kuala Terengganu
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Key details
About the Hotel
Pt 3981, Jalan Masjid Abidin,
Kuala Terengganu,
Malaysia,
20100,
Terengganu
The Grand Puteri Hotel is situated in the prime tourism area of Kuala Terengganu, Malaysia. It features 175 spacious rooms designed for comfort and convenience. The hotel is a 5-minute walk from notable landmarks like the Zainal Abidin Mosque. Its on-site dining options emphasize local delicacies and provide a breakfast buffet.
Location
Located in Kampung Panglima, the hotel is just 10 minutes from Payang Market and a short drive from Kuala Terengganu Airport, which is 9.5 miles away. Guests are also within walking distance of various cultural landmarks, including Bukit Puteri and Maziah Palace. Free private parking is available for guests with vehicles.
Rooms
The hotel offers a variety of 175 well-appointed rooms, including Superior Double Rooms and Deluxe Executive Suites. Each room is air-conditioned, soundproofed, and includes amenities such as a flat-screen satellite TV and a minibar. Private bathrooms are equipped with free toiletries, hairdryers, and showers. Guests benefit from complimentary Wi-Fi in all rooms.
Eat & Drink
Puteri Coffee House serves a diverse breakfast buffet along with local delicacies. Guests can also enjoy light meals and beverages in the on-site coffee shop/cafe. Dining facilities cater to a range of tastes, focusing on both local and international offerings. The restaurant's relaxed atmosphere contributes to the dining experience.
Leisure & Business
The hotel features recreational amenities, including a sharia-compliant swimming pool separated for men, women, and children. Business travelers have access to a convenient business center and meeting facilities. Additional amenities include complimentary wireless internet, dry cleaning services, and a 24-hour front desk.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Prompt Assistance
“I appreciated how quickly the staff responded to my call to confirm my booking. Their willingness to communicate respectfully, even in different languages, enhanced my experience.” view full review
Delicious Breakfast
“The local breakfast was simply delightful! It had an originality that made each bite enjoyable, even though the variety was limited.” view full review
Spacious Comfort
“The room was perfect for our family of four, providing ample space and a comfortable extra bed for our dad. It made our stay much more enjoyable.” view full review
Well-Equipped Bathroom
“The bathroom was well-equipped and designed for functionality. It was clean and made our stay much more pleasant.” view full review
General
No smoking on site
Internet access
Parking
24-hour reception
No pets allowed
Elevator
Services
Room service
Laundry
Spa & Leisure
Outdoor swimming pool
BBQ facilities
Room features
Air conditioning
Mini-bar
Soundproofed rooms
Patio
Dining table
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Pt 3981, Jalan Masjid Abidin,
Kuala Terengganu,
Malaysia,
20100,
Terengganu
Map view
Pt 3981, Jalan Masjid Abidin,
Kuala Terengganu,
Malaysia,
20100,
Terengganu
City landmarks
Mosque
Crystal Mosque
1.5
mi
Jalan Bandar
Street art
3700 ft
209 Jalan Kampung Cina
Turtle Sculpture
2200 ft
Mosque
Abidin Mosque
2100 ft
Mosque
Al-Muktafi Billah Shah Mosque
1.3
mi
Jalan Kampung Cina
Chinatown, Kuala Terengganu
2200 ft
Jalan Balik Bukit
Kuala Terengganu Waterfront
3700 ft
Jalan Kampung Cina
Pulau Warisan KT
3700 ft
off Jln Kampung Cina
Turtle Alley
2200 ft
20300 Kuala Terengganu
Makam DiRaja Bukit Keledang
2200 ft
Jalan Bandar
Waterfront
3700 ft
Parks
Pasar Payang Kuala Terengganu
1.5
mi
Garden
Bulatan Batu Bersurat
1.3
mi
Island
Duyong Island
4800 ft
Pulau Duyung Kecil
Kota Lama Duyung
4000 ft
Mosque
Masjid Kampung Duyung Kecil
4000 ft
Harbor
Pasar Payang Alley
1.5
mi
Jalan Sultan Zainal Abidin
Shahbandar Jetty
1.5
mi
Nearby
Jalan Sultan Zainal Abidin
Bukit Puteri
1000 ft
Jalan Sultan Zainal Abidin
Maziah Palace
800 ft
Jalan Kampung Laut Kampung Laut
Pusat Sains & Kreativiti Terengganu
1500 ft
Shopping Area
Paya Bunga Square
1000 ft
Aiman Legacy Sourvenir Cenderamata
1200 ft
79
World Heritage Lane
1500 ft
Jalan Sultan Zainal Abidin
Kuala Terengganu Tourism Information Center
1200 ft
47 Jalan Kampung Cina Kampung Banggul
Payang Memory Lane
1300 ft
Taman Tamadun Islam
Taman Monumen
1500 ft
Kuala Terengganu Drawbridge
1500 ft
Jambatan Angkat Terengganu
1500 ft
Jalan Kampung Cina
Ho Ann Kiong Temple
2000 ft
Restaurants
Bukit Tok Beng 2209 Fish Cracker Stall
1800 ft
Lot 8292
Chuk Lim Vegetarian Restaurant
1800 ft
Lot 2899 Jalan Balik Bukit Terengganu Darul Iman
Town And City Food Court
2200 ft
132 Jalan Kampung Cina China Town
Mei Fong Curry Noodles
2500 ft
178 Jalan Kampung Cina
Reviews and Ratings
Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
Spacious king-size bed
Helpful service
Outdated amenities
Limited dining options
6.4/10
Nice
Rooms
6.0
Location
8.8
Service
6.8
Dining
6.0
Guest reviews
6.4/10
based on 5 reviews
7.7
7.7/10 based on 1729 reviews
Bob
United States of America,
December
2024
7.0/10
I stayed at this hotel for a night before heading back to the west coast of Malaysia. It offers free parking, which is a plus, but keep valuables out of sight. The hotel is right next to a mosque and only a short walk to the express bus terminal. While the rooms were clean and the staff were nice, the overall conditions seemed a bit worn and could use some upgrades. Despite being a good budget option, the amenities are limited, and the bathroom definitely needs a refresh.
Rooms
6.0
The room was clean, but a bit small and had a hard bed, which made for an uncomfortable sleep.
Service
7.0
The staff were nice and helpful, making the check-in process smooth.
Location
9.0
The hotel is conveniently located near a mosque and the bus terminal, making it easy to get around.
Dining
Facilities
6.0
The swimming pool is small but sufficient for kids; however, it’s not ideal for adults.
Martin
United States of America,
November
2024
6.2/10
Rooms
Service
Location
Dining
Facilities
Thomas
United States of America,
October
2024
6.0/10
The hotel offers a central location that's convenient for exploring the city, but it is starting to show its age. The rooms are a bit small and could use some improvements in comfort and cleanliness. Although the breakfast has some redeeming qualities, the overall facilities, including the pool, need a lot of work. If you're looking for an affordable stay and don't mind a few flaws, this might be a suitable option.
Rooms
5.0
The rooms are fairly small and the bed was uncomfortable; I could feel the springs poking through.
Service
7.0
While the staff were very nice, the overall service experience didn't elevate my stay significantly.
Location
8.0
Located right in the city center, it was only a 5-7 minute drive to nearby attractions.
Dining
6.0
Breakfast was decent, especially the local dishes, but I wouldn't call it outstanding.
Facilities
5.0
The swimming pool was murky and looked poorly maintained, which was quite off-putting.
Nathan
United States of America,
September
2024
7.2/10
During my stay, I found the hotel to be decent with its charm from a bygone era. The rooms provided a comfortable sleep, especially with the spacious king-size bed. However, I was a bit disappointed by the outdated amenities and limited dining options. For the price I paid, it’s a fair deal, but don’t expect modern facilities.
Rooms
7.0
The room was relatively small but comfortable, sporting a spacious king-size bed that was perfect for me, my husband, and our toddler. The décor felt outdated and gave off a nostalgic vibe.
Service
6.0
The service was helpful, although I was surprised when housekeeping couldn't clean our room due to my late check-in. It felt a bit less organized than I expected.
Location
9.0
The hotel is conveniently located near various shops, a bus station, and local eateries, making it easy to explore the area and enjoy the food culture.
Dining
7.0
Breakfast had a limited selection, but I didn't mind too much since I came to explore local food rather than dine in. I heard good things about the nasi dagang, though!
Facilities
6.0
The facilities included two swimming pools - one for women and one for men, which guests often used interchangeably. However, the pool water had a strange smell.
Spacious king-size bed
Outdated amenities
Christopher
United States of America,
July
2024
6.4/10
I found Grand Puteri to be a decent and affordable option for my stay in town. The location is really convenient, right at the heart of everything, which is great for exploring. The rooms are a bit outdated and smaller than expected, but they were comfortable enough for the price. One thing that stood out was the friendly staff who were always ready to help. However, the breakfast option was a letdown, as it wasn’t available even when I wanted to order room service.
Rooms
6.0
The room was small but acceptable, equipped with basic amenities.
Service
7.0
The staff were friendly and helpful, although room service for breakfast was unavailable.
Location
9.0
The hotel is right in the center of town, making it easy to walk to nearby attractions.
Dining
5.0
Didn’t try the breakfast at the hotel as there were no room service options available.
Facilities
5.0
The hotel has two pools, but they could use some improvement to be more inviting.
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